Privacy Policy

At BhSouq.com, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website.

1. Information We Collect
When you use BhSouq.com, we may collect the following types of personal information:

  • Name, contact information (email address, phone number, delivery address)

  • Payment and billing information (processed securely through third-party gateways)

  • Account details such as username and password

  • Purchase history and preferences

  • Communications and feedback

  • Device and browsing information (e.g., IP address, browser type, location, and cookies)

2. How We Use Your Information
We collect and use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchases, account, or inquiries

  • Improve our products, services, and customer experience

  • Send promotional offers, newsletters, or updates (only with your consent)

  • Ensure the security and functionality of our website

3. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your data with:

  • Trusted third-party service providers for payment processing, delivery, IT support, and marketing

  • Legal authorities if required by law or to protect our rights

All third parties are required to handle your data securely and in compliance with this policy.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes encrypted payment gateways and secure account access.

5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and improve our site functionality. You can manage or disable cookies through your browser settings.

6. Your Rights
You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Object to certain types of data processing

To exercise your rights, contact us at support@bhsouq.com.

7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of BhSouq.com indicates your acceptance of the revised policy.

10. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:
Email: support@bhsouq.com
Phone: +973 3744 0182